Privacy Policy
Effective Date: 1/12/2023
Bright Green Roof Central Florida LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information obtained from users (“you” or “user”) of our website located at www.brightgreenroofcf.com (“Website”). By using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information directly from users when they:
1.1. Fill out forms on the Website, such as service estimate requests, inquiries, or referral submissions.
1.2. Use the chatbot feature to request estimates or ask questions about our services.
The types of personal information collected may include:
Name
Email address
Phone number
Details about your property or referral information (if applicable).
We do not require users to create accounts or submit financial information (such as credit card numbers) on the Website.
2. Use of Collected Information
We may use the information collected for the following purposes:
2.1. To provide requested services, including service estimates and responses to inquiries.
2.2. To personalize the user experience and improve our Website’s functionality.
2.3. To analyze site traffic and user behavior to enhance the Website.
2.4. To send follow-up communications regarding services or referrals.
We do not use the collected information for purposes unrelated to the services we provide.
3. Protection of Your Information
3.1. We implement reasonable administrative, technical, and physical safeguards to protect the personal information provided by users.
3.2. The Website does not process financial transactions directly and does not request or store sensitive financial information.
3.3. We do not conduct vulnerability or malware scanning, as no financial data is transmitted through the Website.
Although we take reasonable steps to secure your information, no website or online platform can guarantee absolute security.
4. Use of Cookies
4.1. We use cookies to improve the user experience by remembering preferences and compiling aggregate data about site traffic and interactions. Cookies are small data files stored on your device through your web browser.
4.2. The types of cookies we use include:
Cookies for remembering user preferences and facilitating navigation.
Cookies for compiling aggregate data about site traffic and user interactions for website improvements.
Cookies used by third-party services, such as Google and Facebook, for advertising and analytics purposes.
4.3. Users can control cookie settings through their browser preferences. Disabling cookies may affect certain Website functionalities.
5. Third-Party Disclosure
5.1. We do not sell, trade, or otherwise transfer your personal information to outside parties without prior notice, except as follows:
To trusted third-party service providers who assist in operating the Website and conducting our business, provided they agree to keep your information confidential.
When required to comply with applicable laws, enforce our policies, or protect the rights, property, or safety of the Company or others.
5.2. Non-personally identifiable visitor information may be shared with third parties for marketing, advertising, or analytics purposes.
6. Third-Party Links
The Website may contain links to third-party websites, including Google Reviews. These third-party sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of these external websites.
7. Advertising and Analytics
7.1. We use Google and Facebook advertising and analytics services to deliver targeted advertisements based on user behavior and interactions with our Website.
7.2. Google, as a third-party vendor, uses cookies to serve ads based on users’ prior visits to our Website and other websites. Users may opt out of Google’s personalized advertising by visiting the Google Ad Settings page.
We have implemented the following features:
Remarketing with Google Display Network and Facebook Advertising
Google Display Network Impression Reporting
Demographics and Interests Reporting
7.3. To opt out of interest-based advertising:
Visit the Network Advertising Initiative Opt-Out page
Use the Google Analytics Opt-Out Browser Add-On
8. Do Not Track (DNT) Signals
We honor Do Not Track (DNT) signals. When a DNT browser mechanism is enabled, we do not track user activity, plant cookies, or serve personalized advertisements.
9. Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect personal information from children under the age of 13. Our Website is not directed toward children under 13, and we comply with the Children’s Online Privacy Protection Act (COPPA). If we become aware that we have collected information from a child under 13, we will promptly delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage users to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Bright Green Roof Central Florida LLC
Phone: (321) 84-GREEN
Email: centralflorida@brightgreenroof.com
Address: 522 S Hunt Club Blvd #303, Apopka, FL 32703